Your values shouldn't sound like everyone else's

Through a collaborative, energising process, we help People & Culture teams move past vanilla values. We codify your future-fit culture into a Values Playbook that captures the personality of your organisation, and shows what your values really look like in action.

Here's how we've done it.

100+ Employees

Scaling Culture in a Vibrant Coffee Business

Context

An award-winning coffee business with serious entrepreneurial spirit. Artisanal roots, brilliant cafes, and a real dedication to sustainability. They'd just hit a major inflection point, B-Corp certification and a new facility that would significantly scale their output. The challenge: how do you capture what's made you successful, evolve what needs to change, and avoid vanilla values that no one actually connects with?

Approach

We co-delivered this with their P&C team across three phases. Strategic alignment sessions with the ELT to get clear on what the values needed to do. Gamified workshops with the wider business to stress-test the drafts and gather real language and stories. Then a final ELT session to lock in the Values Playbook and align on embedding. The P&C led the broader employee engagement, and we focused on the high-stakes facilitation and playing a coaching role.

Impact

Values-led conversations became part of everyday language. The Playbook became an essential hiring tool, bringing a much sharper sense of culture alignment into recruitment. Engagement sat 9% above industry average. And a Great Place to Work endorsement followed.

2,000+ Employees

A Culture Operating System to Deliver a New Council Strategy

Context

A new CEO. A refreshed strategy. And a clear question: what kind of culture do we need to deliver it? For an organisation this size and this purpose-driven, the answer couldn't come from the top down. It needed to capture the voice of everyone, from the executive team to frontline workers who'd never set foot in a head office.

Approach

We ran leader forums with 300+ leaders, co-design workshops, surveys, and values pop-ups across the organisation. Blended delivery throughout, we led the high-stakes facilitation, the internal team drove the broader engagement, and together we worked through multiple iterations of the Values Playbook until the language really landed.

Impact

The Leader Forums were the highest-rated the council had ever run. The values became part of everyday language almost immediately. The culture shift had momentum from day one.

Get in touch

Let's talk more about building your own Values Playbook